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10 Proven Steps to Defuse Criticism
Even though you probably hate being criticized, when you receive it instead of trying to deflect it, you can defuse the criticism that inevitably comes your way. Here's how.
A Model Husband: Why Does She Want a New Model?
You may believe that never arguing with each other will make your relationship strong. What usually happens though, is because you're both human you have different needs and wants. If you never even notice, let alone discuss (argue about?) your different needs and wants, you may not even realize the damage you're doing to your relationship.
Addiction: An Attempt to Get Enough
You can't get enough of something if it isn't what you really need. The more you know about what you really need, the more likely you are to be successful and happy.
Affirmations Are Lies
Many programs for working with affirmations would have you believe that repeating these lies over and over again will make your subconscious mind believe that they're true.
An Argument About Money May Really Be About Something Else
Almost everything you do is done for a reason, but sometimes you have to look below the surface to discover the really important hidden reason for your behavior.
Jim was collecting evidence to support his arguments, instead of looking at what was relly bothering him.
Are You Arguing With Your Child?
Many parents believe that the best way to teach children to be successful is to teach them to obey. Teach them to argue, instead!
Are You Attractive?
Eight simple principles for being an attractive person.
Building Connections - Even When You're Scared
How to create good connections with others, even if you're shy or uncomfortable.
Change Takes More Than a New Year's Resolution
One reason why it is so hard to establish new habits is that you usually try to do it by yourself.
Changing Conflict To Dialogue
It is easier to create an argument than it is to create a dialogue. Dialogue is a different kind of conversation. It's a way of exploring and understanding information and ideas. When practiced, it draws on and uses the wisdom of everyone involved.
Coaching for Burnout, Balance and Success (Part 1 of 2)
Need a Life? Get a Coach. Coaching is one solution to the problem of helping overwhelmed and overstressed business people
Coaching for Burnout, Balance and Success (Part 2 of 2)
The Coaching Process: there is no standard process.
Coaching: From Frustration to Success
Sometimes you need a mirror to see how you may be getting in the way of your own success.
Communicating Emotionally Difficult Information
Nine steps you can use when it's time to say something sensitive or potentially upsetting to someone you work with.
Completing What Can't Be Changed
If you are still trying to change something that can't be changed, you are wasting your energy.
Conflict: Hazards of Helping (Part 4 of 4)
Successful conflict intervention professionals do not "fix" things for their clients. Instead, they lead clients through the process of resolving their own issues in a supportive and effective manner.
Conflict: Steps to Resolution (Part 2 of 4)
Although strategies for intervening in conflict can be varied and creative, successful intervention strategies do have certain themes in common. Above all, everyone involved must be treated with respect.
Conflict: The Critical Questions (Part 3 of 4)
When you've taken on the task of helping others resolve conflict, your most important job is to know what questions must be answered to help clarify the situation. The more of these 26 questions you can answer, the more successful you will be.
Conflict: Unavoidable and Potentially Positive (Part 1 of 4)
Effective conflict intervention can help transform a conflict situation into an opportunity for change, growth and development of creative solutions to an organization's most difficult problems.
Customer Service: A Little Means A Lot
How a single employee can ruin a company's reputation.
Difficult Decisions: When to Give Up
How do you decide when to give up when something isn't working?
Does Anyone Dare to Tell the Truth?
Practicing deception has become normal for many people. You need to work to create a situation where telling the truth becomes normal again.
For Greater Effectiveness, Learn How To Give Feedback
Feedback is a critical element for working out relationships with coworkers, friends and family members. Unfortunately, "feedback" can become a euphemism for not very constructive criticism.
How To Tell The Truth At Work (Part 1 of 3)
Understanding and using these principles will help you feel more confident about the choices you make and help you develop the skills you need to tell the truth with grace and skill.
How To Tell The Truth At Work (Part 2 of 3)
Understanding and using these principles will help you feel more confident about the choices you make and help you develop the skills you need to tell the truth with grace and skill.
How To Tell The Truth At Work (Part 3 of 3)
Understanding and using these principles will help you feel more confident about the choices you make and help you develop the skills you need to tell the truth with grace and skill.
How To Tell The Truth At Work (Part 3 of 3)
Understanding and using these principles will help you feel more confident about the choices you make and help you develop the skills you need to tell the truth with grace and skill.
Is He Trying To Control You?
Relationship advice for women who feel like victims of controlling husbands. Discover how you are cooperating in maintaining such an unproductive relationship and explore your options for making critical changes.
Managing Relationship Misconceptions
Repeating the pattern of relationships you grew up with is not always a good fit for your current reality.
Procrastination or Prioritizing?
The reasons for procrastination are as varied as the people who procrastinate. Here are some ways to deal with it.
Procrastination: Taming The Monster
Everyone procrastinates, it is a natural response to ambivalence. If you want to complete something, but feel stuck, try these steps. It's best to go through them with at least one trusted friend.
Say Something Useful When You Talk To Yourself
The story you tell yourself about who you are in the world has an enormous influence on how you approach problems. You can change your story to change how you handle the problems.
Self Deception is Still Deception!
Each of us has our own favorite ways of avoiding unwanted information. They provide temporary relief from facing some of the seemingly overwhelming challenges of life. The trouble comes later.
The Gift Of The Gorilla
What is the best gift you ever received?
When Getting Married Threatens a Great Relationship
The act of getting married is essentially turning on an automatic program that says what you and your spouse must do when you get married.
When You're Afraid to Talk to Your Boss...
Learning to communicate effectively at work is a common challenge. It gets easier when you recognize how your own history may be creating the mis-perceptions that are blocking your success.
You Can't Play Win-Win With A Bully Until...
When being polite and understanding gets you nowhere, you may be trying to cooperate with a bully. It simply won't work. You must start by giving him a reason to listen to you.
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